March 17, 2020
To Our Clients:
In light of the global COVID-19 pandemic, Smith's Gopher Trapping Service will temporarily suspend interior service due to considerations of the health and well-being of you, your family members, and our employees. We will continue the exceptional gopher, mole/vole, squirrel and rodent control services on the exterior of your home. However, if requested, we will provide interior service.
Smith's Gopher Trapping Service has educated all our technicians and staff on the guidelines and practices recommended by the CDC. The health department has designated us as an essential service and excluded us from all mandatory quarantines due to the importance of the services we provide.
Our technicians will take the following extra precautions when servicing your home:
All technicians will wash their hands or use hand sanitizer after each service and wear gloves;
Technicians will not be collecting signatures on their handheld devices at each service;
Service orders at each account will be sent electronically;
We encourage that all invoices be paid via ACH and/or credit cards to help control contacts.
These new precautions supplement the existing safety standards set by the company, which help keep our employees and our customers healthy and safe.
We want you to know that we take this health issue seriously and will closely follow information issued from the government at www.cdc.gov.
Thank you for your understanding,
The Team at Smith's Gopher Trapping Service & Pest Management